Privacy Policy

Privacy Policy – Jadeed Patiala Jewellers

At Jadeed Patiala Jewellers, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in transactions with us.

1. What Information We Collect

We may collect the following kinds of information:

Personal Information: Your name, email address, phone number, billing & shipping addresses when you place an order, register, or contact us.
Transaction Details: Orders placed, products, prices, payment method (processed by secure third-party gateway), transaction reference.
Usage & Technical Data: IP address, device type, browser type and version, pages visited, time spent, referring/exit pages.
Communications: Any messages, feedback, inquiries, or support requests you send us.
Cookies & Tracking: Using cookies, web beacons, and similar technologies to track site performance, remember preferences, and analyze usage patterns.

2. How We Use Your Information

Your information may be used for the following purposes:

To process and fulfill your orders, including sending confirmations, invoices, and shipment tracking.
To respond to your inquiries, support requests, or customer service matters.
To send you promotional materials, newsletters, or offers, only if you have opted in.
To improve and optimize our website, content, products, and user experience using analytics.
To prevent fraud, ensure security, and maintain the integrity of our systems.
To comply with legal, regulatory, or contractual obligations.

3. Disclosure & Sharing of Information

We do not sell your personal data. We may share your data with:

Payment processors / gateways (to complete your purchases).
Logistics / courier partners (for shipping and delivery).
Service providers (hosting, email, analytics, IT) that help us operate our business.
Legal or regulatory authorities when required by law or court order.

4. Cookies & Tracking Technologies

We employ cookies and similar tracking tools to:

Remember your settings, login, and preferences.
Monitor and analyze how visitors interact with our site.
Enable essential features like shopping cart and site navigation.

You can manage, block, or delete cookies via your browser settings. However, disabling some cookies may affect certain features of the website.

5. Data Security

We take reasonable technical and organizational measures (such as encryption, restricted access, security protocols) to safeguard your data from unauthorized access, alteration, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only as long as necessary:

To fulfill the purposes for which it was collected.
To comply with legal, tax, or accounting obligations.
To resolve disputes and enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have these rights:

To access or view your personal data we hold.
To request correction or updating of inaccurate or incomplete information.
To request deletion (erasure) of your data under certain circumstances.
To withdraw consent for marketing communications.
To limit or object to processing where applicable.
To request portability of your data (in a machine-readable format).

To exercise any of these rights, please contact us using the details below (proof of identity may be required).

8. Children’s Privacy

Our services are not directed to individuals under a certain age (typically 13 or legal age in your jurisdiction). We do not knowingly collect personal data from minors. If we learn that we have mistakenly collected data from a minor, we will promptly delete it.

9. External Links & Third-Party Sites

Our website may contain links to external websites or third-party services. Once you leave our site, we do not control their policies or practices. We recommend reviewing the privacy policies of any external websites you visit.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will publish the updated version on this page and update the “Last Updated” date. Continued use of our website after changes indicates acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

Jadeed Patiala Jewellers
Address: Near Dr. Lilly Kamran, Satellite Town, Gujranwala, Pakistan
Email: Jadeedpatialajewellers@gmail.com
Phone: +92-310-6204418